FAQ's

1. How can I place an order?

• You can place an order directly through our website, www.lyneadujour.com. Simply browse our collections, select your desired items, and proceed to checkout.

2. Do you ship internationally?

• Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. Please refer to our Shipping Policy for more details.

3. How can I track my order?

• Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or through the carrier's tracking portal.

Products and Returns

4. What is your return policy?

• We want you to love your purchase from Lynea Du Jour. If for any reason you are not completely satisfied, we accept returns within 30 days of delivery. Please review our Return Policy for eligibility criteria and instructions on how to initiate a return.

5. Are your products sustainable and ethically sourced?

• At Lynea Du Jour, we are committed to sustainability and ethical sourcing practices. We strive to work with partners who share our values of environmental responsibility and fair labor practices. Learn more about our commitment to sustainability in our Sustainability Statement.

6. Can I cancel or modify my order after it has been placed?

• We aim to process orders quickly to ensure prompt delivery. If you need to cancel or modify an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, we may not be able to make changes.

Customer Service

7. How can I contact customer service?

• For any questions, concerns, or assistance, our customer service team is here to help. You can reach us via email at www.lyneadujour.com or through our Contact Us page on the website. We strive to respond to all inquiries promptly.